Certification

Certified Professional Secretary® (CPS®)

and

Certified Administrative Professional® (CAP®)

Examinations

Overview

IAAP, through its department, the Institute for Certification, offers two separate certification programs, the CPS rating and the CAP rating.

Complete experience and education requirements for both exams can be found in the Certification Application Packet, available at www.iaap-hq.org under Professional Certification—Forms. Although advantageous, membership in IAAP is not required to take either exam.

The exams cover:

Part 1CPS and CAP Exams

Office Systems and Technology

Part 2CPS and CAP Exams

Office Administration

Part 3 CPS and CAP Exams

Management

Part 4 CAP Exam only

Advanced Organizational Management

The examinations include a mix of three levels of questions designed to test (1) basic knowledge such as facts and terminology; (2) understanding of concepts, procedures, and principles; and (3) application of concepts. Examination questions in the first three parts appear in the multiple-choice format (one best response). The fourth part of the advanced exam is a scenario based multiple-choice exam, also with one best answer.

Learn More About Certification from IAAP HQ

Certification Application Packet`

Certification Review Guide

CPS/CAP Exam Centers

Review Materials

This page was last updated: February 15, 2010

First Coast Chapter

Jacksonville, Florida

CERTIFICATION STUDY GROUP

Certification Study Classes for those interested in testing in November 2010 for either the CPS, CAP or both, will begin on Thursday February 11, 2010. Classes will be held from 6 – 9 pm at the Chase building located at

7301 Baymeadows Way, Jacksonville, FL 32256.

Cost for the Study Group is $25.00 for members, $50.00 for non-members.

Cost includes location and study guide books from both sources that are recommended by International.  The Prentice Hall Study guides as well as the Metcalf study guides.

The Study Group will consist of sample tests that cover 4 chapters weekly. Two chapters from each of the recommended study guides.  It is the responsibility of the participant to read 4 chapters each week and come prepared to test. If you should have questions, a discussion session will be held the first ½ hour of the study session prior to testing.

Any questions, please contact me via email at pmreed11@bellsouth.net.  Looking forward to our next Study Group Session.

Registration form

Email your completed form to pmreed11@bellsouth.net

CONGRATULATIONS TO THE FOLLOWING INDIVIDUAL WHO ACHIEVED  PROFESSIONAL CERTIFICATION!

               Paris Reid is our newest CPS/CAP having passed the CAP exam in               November 2009!

Liz Ingraham CAP, Jan MacLean CAP,  Denise Pusateri CPS/CAP,

Paris Reid CPS/CAP, Kerri Kidder CAP & Iris Ojeda CAP

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